Tenant FAQs

No, we cannot hold a property before you submit an application. All applications are processed on a first-come, first-served basis, and approval is contingent on meeting our rental criteria.

Typically, tenants are required to pay first month’s rent and a security deposit before moving in. In some cases, last month’s rent may be required based on credit history and application review.

Applicants must be at least 18 years old to apply for a rental property. All occupants over 18 must submit a separate application.

Yes, the security deposit is refundable, provided there are no damages beyond normal wear and tear, and all lease terms are met at move-out.

A cosigner may be required if an applicant has:

• Insufficient income (income must typically be 3x the monthly rent)
• Low credit score or no credit history
• Limited rental history or prior evictions

Cosigners must meet the same income and credit requirements and will be legally responsible for the lease.

You can apply by completing an online rental application through our website. The application process includes:

• Submitting personal and financial details
• Paying an application fee
• Providing proof of income and rental history
• Undergoing a background and credit check

Rent can be paid through our secure online portal, which accepts:

• ACH bank transfers
• Credit/debit cards (fees may apply)
• Money orders (if pre-approved)

Before getting a pet, you must:

• Check your lease – Some properties have pet restrictions.
• Submit a pet request for approval – This includes details about the pet (breed, size, etc.).
• Pay a pet deposit or pet rent – If approved, you may be required to pay a non-refundable pet fee or monthly pet rent.

The remaining tenant must apply to qualify on their own or with a new roommate. If approved, a lease modification or renewal will be required. Your name will not be removed until the process is complete.

You must provide written notice as specified in your lease agreement, typically 30-60 days before move-out. After moving out, a final inspection will determine if any deductions will be made from your security deposit.

Landlord’s Responsibility: Major repairs, structural issues, HVAC, plumbing, electrical, and appliance maintenance (unless damage was caused by the tenant).

Tenant’s Responsibility: Minor maintenance, such as replacing light bulbs, air filters, and maintaining cleanliness. Tenants may also be responsible for damage caused by negligence or misuse.