Owner FAQs
Frequently Asked Questions – Property Management
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Am I required to make my property available to Section 8?
No, property owners are not required to accept Section 8 tenants. However, rejecting an applicant solely based on their use of housing assistance may be restricted by local fair housing laws. -
Are you licensed?
Yes, we are a licensed property management company in the state of Florida, ensuring compliance with all legal and regulatory requirements. -
Can I reach you after hours?
Yes, we offer 24/7 emergency support for urgent tenant issues, and owners can contact us through our dedicated support line or email. -
Can you put the money directly into my account?
Yes, we provide direct deposit (ACH payments) to ensure fast and secure rent disbursements to property owners. -
Do I get to see the lease or sign it?
Yes, you will have access to review the lease agreement before it is signed. In most cases, the property manager signs the lease on your behalf unless you prefer to sign it personally. -
Do you sell real estate too?
Yes, in addition to property management, we assist clients with buying and selling real estate investments. -
How and when do I get my checks?
Owners receive rent payments via direct deposit on a set schedule, typically between the 10th and 15th of each month, after rent is collected and expenses are deducted. -
How is rent collection handled?
Rent is collected through an online tenant portal, allowing tenants to pay via ACH, credit card, or bank transfer. We also accept money orders if needed. -
How long of a lease do you sign?
We typically sign 12-month leases, but shorter or longer terms can be negotiated based on owner preferences and market conditions. -
How much security deposit do you charge the tenant?
The standard security deposit is equivalent to one month’s rent, but this may vary based on tenant qualifications and local market conditions. -
How soon can you start managing my property?
We can start immediately after signing a property management agreement and completing an initial property inspection. -
What type of properties do you manage?
We specialize in single-family homes, townhomes, condos, and small multi-family properties throughout the Greater Orlando area. -
What type of reports do I get and how often?
Owners receive monthly financial statements, including rent payments, expenses, and maintenance reports. Annual tax statements are also provided. -
Who holds the tenant security deposit?
We hold the tenant’s security deposit in a Florida state-compliant escrow account until the lease ends, at which point it is either refunded or applied to damages.